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Childbase Partnership wins top customer service award

Childbase Partnership win Nursery World Award

Pictured L-R: Awards host and children’s TV presenter, Emma-Louise Amanshia, Melissa Parisi, Quality Manager at Green Park Day Nursery, Katie Rose, Childbase Partnership Marketing Executive and awards judge.

‘Going above and beyond’ in supporting parents with children in the company’s 44-day nurseries in the South of England, has won Childbase Partnership a prestigious award in the Nursery World Annual Awards 2022.

Already rated ‘World Class’ and a top UK workplace for over 13 years, the Newport Pagnell-based, employee-owned Childbase Partnership picked up the ‘Working with Parents’ trophy at a gala event in London.

Particular praise was given to the company’s exclusive parent portal giving parents access to ‘out of hours’ expert support, resources, and on-line events designed to address a range of issues arising from the Covid-19 lockdowns impacting children’s communication and language, physical, social and emotional development.

Childbase Partnership Operations Director, Louise Hill, said:

We couldn’t be more delighted with this recognition. Strong, collaborative parent partnerships are vital to our efforts to successfully meet the needs of every child in our care and ensure they not only thrive but reach their full potential.”

 

Louise Hill

Since its launch in 2021, all sessions offered via the parent portal are fully booked each month with over 1,500 parents so far accessing webinars and workshops with an external specialist teacher and educational therapist.

These sessions provide training and strategies on, for example, managing behaviour, Autistic Spectrum Disorder and former and current front line emergency responders provide  First Aid training.

The library has over 21 original books, to view on-line or download, detailing the approach in nursery and offering guidance on milestone events like the introduction of a new sibling, bereavement, and moving house as well as behaviour related to toilet training, biting, fussy eating, and sleep routines.  

Bespoke story books, illustrated by a nursery practitioner, and fun events and activities promote environmental awareness.  

“The Childbase@home website is a fantastic perk, so much information available at the click of a button,” is just one of the many parent reviews of the site.

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Accreditations

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Top environmental award for Lavenders Day Nursery pre-schoolers

Lavenders Day Nursery children earn Green Flag Distinction

After receiving a prestigious ‘Green Flag’ award in 2020 as part of the international Eco-Schools scheme, children and practitioners from Lavenders Day Nursery in Bedford were delighted to learn they had gained the esteemed accreditation once more, with a distinction.

The accolade, which is the highest achievement in the programme, has been awarded to the Ofsted-rated ‘Outstanding’ setting on Bushmead Avenue, following a sustained environmental project which involves children of all ages, from babies using recycled shredder paper for sensory activities, to older children creating bug hotels for insect observations and growing vegetables which are then used in meals by Nursery Chefs.

Activities, which also include crafting with natural and recycled materials, are designed to promote the development of personal, social and emotional life skills as well as introducing the children to basic maths, science and environmental messages.

Following their submission, Lavenders were commended by assessors who praised their passionate eco-committee, consisting of children who drive forward ideas for change, as well as colleagues Karolina Rajkowska, Angie O’Boyle, Rachel Strangwick and Heather Bull.

Delighted Lavenders Quality Manager, Oli Baucutt, said the award was the result of years of continuous dedication by staff and children, working together in the programme, which involves millions of children across 70 countries.  

“We aim to give children the best possible future here at Lavenders and looking after the environment plays a huge part in that. The respect and care the children have for the nature around them is inspiring to see and bodes well for their adult lives”, he explained.

Accreditations

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Top environmental award for Devonshire Day Nursery pre-schoolers

Green Flag awarded at Devonshire

After receiving a prestigious ‘Green Flag’ award in 2020 as part of the international Eco-Schools scheme, children and practitioners from Devonshire Day Nursery in Chiswick were delighted to learn they had gained the esteemed accreditation once more, with a distinction.

The accolade, which is the highest achievement in the programme, has been awarded to the Ofsted-rated ‘Outstanding’ setting on Bennett Street, following a sustained environmental awareness project which involves children of all ages, from babies using recycled shredder paper for sensory activities, to older children creating bug hotels for insect observations and growing vegetables which are then picked and used in meals by talented Nursery Chefs.

Activities, which also include crafting with natural and recycled materials, are designed to promote the development of personal, social and emotional life skills as well as introducing the children to basic maths, science and environmental messages.

Following their submission, Devonshire were commended by assessors who praised their passionate eco-committee, consisting of children who drive forward ideas for change, as well as initiatives that embed environmental messages into everyday routines.

An overjoyed Devonshire Manager, Emmy Avery, said the award was the result of years of continuous dedication by staff and children, working together in the programme, which involves millions of children across 70 countries.  

“We aim to give children the best possible future here at Devonshire and looking after the environment plays a huge part in that. The respect and care the children have for the nature around them is lovely to see and bodes well for their adult lives”, she explained.

In a letter to Devonshire, an Eco-Schools representative said;

“We are sure that the wonderful work you have done to empower your young people to make healthy food choices must be an immense source of pride for you all. Your incredible efforts this year and the excellent application you have submitted are to be commended and we congratulate you on earning a thoroughly-deserved Green Flag with Distinction.”

Accreditations

Cedars Day Nursery - Leighton Buzzard

We prioritise the importance of outdoor play at Cedars Day Nursery in Leighton Buzzard. All children at our Ofsted-rated ‘Outstanding’ nursery have access to our large, natural garden area on a daily basis as we recognise the impact that being outdoors has on a child’s social, emotional and physical development. The children enjoy planting vegetables and tasting their produce, served by our dedicated Nursery Chef.

Cedars Day Nursery, Mentmore Rd, Leighton Buzzard LU7 2PA

Tel:  01525 850200

Email: cedars.nursery@childbase.com